The cloud has become the core of digital transformation by creating a virtual space accessible from any location. Over 90% of organizations revealed that they experienced smoother government compliance and enhanced security after making the switch to the cloud.
AWS is a global leader in the PaaS and IaaS industries and offers a broad range of services and solutions. AMS is the service provision that enables and accelerates cloud adoption in organizations by helping them migrate from hardware to the cloud.
How Does AWS Managed Services Help Your Organization?
AWS Managed Services, or AMS for short, allows your business to embrace and leverage AWS at a larger scale to operate more effectively. It enables you to use AWS services with guidance to adhere to best practices with expert automation in alignment with your organization’s needs, workspace, and applications.
AMS empowers your business to scale operational capacity with continuous monitoring, backup, detection and management of incidents, patching and security, and cost optimization. It leverages preventive and proactive detective capacity so your employees can focus more on improvement and innovation.
Benefits of Adopting AWS Managed Services
Here are some benefits your organization can enjoy by using AMS:-
AMS enables organizations to level up their business capabilities and advance to strive in the competitive marketplace. Embracing the operational AWS model puts your organization on the continuous learning path that assesses pipelines and workloads against privacy policies.
AMS has about 1.35 million SSM documents executed each month, out of which about 97% are automated. AMS model has an automation first outlook, significantly lowering human interaction and error. This approach enhances accuracy, speed, and consistency and saves revenue. Also, it allows the teams to concentrate on more complex issues and introduce updates and improvements.
Security is one of the topmost priorities of AMS. AMS has over 150 security checks and managed guardrails. Besides providing continuous risk mitigation, AMS delivers security surveillance and remediation with detective and preventive controls and also leverages best AWS practices and an extensive collection of AWS tools.
AMS has several attestations and compliance certifications that offer pre-authorization to operate and manage workloads needing FedRamp Moderate. Some compliance certifications of AMS include HIPAA, GDPR, PCI-DSS, SOC 1,2 and 3, ISO, and HiTrust.
AMS provides service monitoring from replies to resolving 24×7 global coverage throughout the year with a dynamic alarm system and an effective incident governance cycle.
It delivers risk management and prevention, configuration rule checks, and well-constructed reviews. About 80% of incidents get actively detected and reported.
By leveraging AMS, your organization can save up to 10-15% of revenue on average on annual operations and on AWS.
About Cloud Adoption
Evaluating the presented operational model and the proposed plan for cloud migration is the first step toward cloud adoption. The AMS team assesses the framework and the services to best match your organizational needs and resolve any arising problems.
AMS is contained and integrated with the ITIL framework to manage several prospect services through transition, operation, design, and continuous improvement lifecycles. AMS identifies the five ITIL stages, design, strategy, operation, transition, and improvement.
Setting Up AWS Managed Services
When your organization opts for AMS, a systems integration partner will reach you to gather relevant data regarding your present network infrastructure and access your app needs.
This data enables the Amazon Web Services team to create your account with the needed resources and Virtual Private Cloud (VPC). Then, you can begin working with the partners and the AWS team for the deployment and migration of your apps to the cloud.
If you wish for modifications or need the AWS team to respond to events, you can raise an RFC through the CLI or API console.
After these processes, you can order a new app stack from a pre-made template inventory designed for managing AWS virtual private clouds and handled by the AWS teams while responding to an event or a Request For Change (RFC).
Roles Associated with AWS Managed Services
When you opt for AMS, you will communicate with three tiers of AWS staff with defined roles.
1: BDMs or Business Development Managers
A business development manager works with your business to understand your requirements, pull up a deal based on discussed interests, pricing models, and terms, and secure the commitment by signing the contract.
2: TDMs or Technical Delivery Managers
A technical delivery manager works for onboarding and transition after signing contracts. After that, technical delivery managers create a network of partners, customer service representatives, and engineers.
They further review operational frameworks and workloads, supervise site recognition workshops, and outline the application migration process.
3: CSDMs or Cloud Service Delivery Managers
After completing the migration process, you’ll get assigned a cloud service delivery manager who will look after the relationship between Amazon Web Services and your organization and ensure that you’re getting the services seamlessly.
The cloud service delivery manager will also assist you with the best practices and outcomes, security and availability of your workload, and monitor and review your account.
If you face issues with AMS, you can open a case with your cloud service delivery manager and helps you resolve the problem as swiftly as possible.
What is Cloud Operations Management?
The AWS team of engineers and managers responsible for managing provided services make sure that your cloud infrastructure framework is updated, monitored, and secured.
Their functions include:-
- Capacity governance
- Managing logs and access
- Provision management
- Managing service knowledge
- Security and patching
- Service, Event, and Incident Request Management
- Change and Configuration management
- 24×7 Support
Let OnGraph Accelerate Your Cloud Adoption by providing AWS Managed Services
OnGraph is an AWS managed service provider that empowers your organization to leverage AWS services through
- AWS consulting
- Implementation and cloud migration
- AWS application development
- Cloud application development
- Monitoring and Management
- 24×7 Cloud Support
At OnGraph, we have a team of AWS experts with extensive knowledge and experience to provide scalable solutions, database configuration, and virtual private cloud configuration with competitive pricing models and maximum customer satisfaction.
Are you ready to leverage the maximum power of AWS? Get a head start by consulting with our experts or hire an AWS expert from our talent pool now!